We're here to help.
Questions, problems, feedback or ideas for ColourPilot: we'd love to hear from you. We read every message.
Email us
The quickest way to reach us is by email. It works for support, feedback, accessibility issues and privacy requests.
info@endor.digitalTO HELP US HELP YOU, INCLUDE
- Your deviceFor example, iPhone 15 on iOS 18, or Pixel 8 on Android 15.
- The app versionFind it in ColourPilot under Settings → About ColourPilot.
- What happenedWhich feature you were using, what you expected and what you saw. A screenshot can help.
Common questions
Is Vision Check a diagnosis?
No. Vision Check is a screening aid and has not been clinically validated. For an assessment, see an optometrist or other qualified eye-care professional.
Where is my data stored?
Only on your device. ColourPilot has no account or advertising, and we never receive your vision profile, results or saved colours. Anonymous usage statistics are shared only if you agree, and you can turn them off in Settings → Privacy. See our privacy policy.
How do I delete my data?
In the app, open Settings → Data to clear saved colours, screening history or your vision profile. Deleting the app removes everything.
The camera isn't working
Check that ColourPilot has camera access in your device settings. On iPhone, go to Settings → ColourPilot → Camera. On Android, go to Settings → Apps → ColourPilot → Permissions. If it still doesn't work, email us with your device details.
Why might a colour name look wrong?
Lighting, shadows, reflections and your camera's processing all affect what the camera measures. Colour Spotter gives the closest named match, so treat it as an estimate. Daylight usually gives the best results.
Is ColourPilot free?
Yes. There are no adverts, subscriptions or in-app purchases.